CODX / 2026—AVAILABLE FOR Q2

AI voice agents 24/7 phone support that sounds human

We build AI voice agents for business: automated phone support, appointment booking, intelligent routing and query resolution. Natural voice, low latency, integrated with your system.

Talk to an expert See AI agents

scroll

Code Craft◆Ship Faster◆Scale Smart◆Trust the CODX◆Code Craft◆Ship Faster◆Scale Smart◆Trust the CODX◆

◆Intro

What is a 2026 AI voice agent?

Classic IVR systems ("press 1, press 2") are dying. Modern AI voice agents hold natural conversations: detect intent, ask clarifying questions, query your database, execute actions (book, cancel, route) and escalate to humans only when needed. Technology (Deepgram, ElevenLabs, OpenAI Realtime, Cartesia) enables sub-500ms latency with voice indistinguishable from human in many cases. Ideal for clinics, dealerships, restaurants and service businesses with high volumes of repetitive calls.

◆Para quién

Quién se beneficia más

//01

Pain

Businesses with high volumes of repetitive calls

→Reception overwhelmed, customers wait
→Same questions 50 times a day (hours, prices, directions)
→After-hours calls are lost

→ Solution

Agent handles 80% of standard calls
Only complex cases routed to humans
24/7 service without night shifts

//02

Pain

Clinics, dealerships, real estate agencies

→Booking appointments is mechanical but time-consuming
→Limited business hours miss customers
→Receptionists don't have time for valuable tasks

→ Solution

Automated 24/7 booking with calendar integration
Customers book anytime by phone
Receptionists free time for in-person attention

//03

Pain

Call centers and support services

→Tier-1 saturated with simple queries
→High personnel costs for variable volume
→Inconsistent service quality

→ Solution

Automated Tier-1 with intelligent handoff
Variable cost (pay per call) instead of fixed personnel
Consistent 24/7 quality

◆Services

Qué hacemos por ti

01· feature

Inbound call reception

Agent handles incoming calls, identifies intent and routes to the right destination (person, specialized agent, FAQ).

02· feature

Automated appointment booking

Agent collects data, queries availability in your calendar (Google, Outlook, own system), books and confirms via SMS/email.

03· feature

Voice FAQ resolution

Frequent queries (hours, location, pricing, order status, etc.) resolved with conversational AI over your knowledge base.

04· feature

Intelligent routing

Intent analysis + historical customer context to route to the right team with context summary.

05· feature

Outbound calls

Appointment reminders, satisfaction surveys, order confirmation. Natural voice with contact list.

06· feature

PBX and CRM integration

Integration with existing phone system (VoIP, Twilio, Vonage) and CRM (HubSpot, Salesforce, Pipedrive) for full caller context.

◆Process

Cómo trabajamos

●Paso 01

Voice workshop (1 week)

Prioritize call flows with highest ROI: reception, bookings, FAQ or outbound.

●Paso 02

Pilot flow PoC (3 weeks)

PoC with 1 complete flow. Testing with real calls from your team before real customers.

●Paso 03

Integration and production (6-10 weeks)

Integration with phone system, CRM and calendar. Controlled rollout with human supervision.

●Paso 04

Continuous optimization

Call analysis (transcription + sentiment), prompt and flow iteration based on real data.

●Paso 05

Expansion and maintenance

New flows, voice improvements, monthly SLA.

◆Case Study

Leonard AI · conversational service in 300+ centers

While Leonard AI started with chat, the conversational architecture (context, actions, handoff) translates directly to voice. 2026 voice tech enables replicating the conversational experience on phone with low latency.

+300

Centers served

24/7

Continuous service

30%

Load reduction

◆Pricing

Inversión orientativa

Pilot flow PoC

From €8,000

✓1 pilot flow (reception or booking)
✓PBX integration
✓Testing with real calls
✓Quality and ROI evaluation
✓Production roadmap

Popular

Production voice agent

From €22,000

✓2-3 integrated flows
✓CRM and calendar integration
✓Monitoring dashboard
✓Call analytics
✓3 months support

Full AI phone system

From €55,000

✓Everything + outbound
✓Multi-language (ES/EN/CAT)
✓Advanced BI with recordings
✓Priority support
✓Enterprise SLA

◆FAQ

Preguntas frecuentes

¿No está tu pregunta?

Escríbenos. Respondemos en menos de 24 horas con una primera orientación.

Escríbenos →

Can you tell it's an AI speaking?+

Less and less. With current tech (ElevenLabs, OpenAI Realtime, Cartesia) voices are natural, latency is low (200-500ms) and interruption handling is smooth. In many cases customers don't distinguish until the agent itself tells them it's AI (transparency for compliance).

What languages does it work in?+

Spanish (Castilian + regional accents), Catalan, Basque, English, French, German, Italian. 30+ languages supported with high quality.

Does it integrate with my current phone system?+

Yes. Integrations with Twilio, Vonage, 3CX, Asterisk, Aircall, RingCentral, Avaya and more. If you use standard VoIP (SIP), we integrate without issue.

How much does each processed call cost?+

Depends on model and duration. For 2-3 minute calls with current models, cost per call is typically €0.20-€0.50. High volume allows negotiating better pricing.

Is it GDPR compliant with call recordings?+

Yes. Automated legal notice at call start, explicit recording consent, encryption at rest, configurable retention, right to deletion. Passes standard GDPR audits.

◆Explore more

Custom AI agents AI for enterprise AI integration

◆Contact

Shall we automate your phone support with AI?

30-minute call to assess which flows make sense to automate. No commitment.

Explore voice agents

Contacto directo

hola@codx.digital linkedin.com/company/codx-digital /contact · formulario completo