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CODX / 2026AVAILABLE Q2

Travel Agency Software Custom platform for operators and corporate

Custom software for retail, wholesale and corporate travel agencies: booking management, GDS/NDC integration, dynamic packaging, billing and customer portal.

Intro

Why custom software for your travel agency?

The travel tech sector has established SaaS (Amadeus, Sabre, Travelport, Travelgenio) but most are geared to standard package holiday agencies. If your agency operates in niches (corporate, incentives, agritourism, luxury, sports) or you need to differentiate on customer experience, custom software gives you control: GDS/NDC integration only where needed, BackOffice adapted to your real process, public website connected to availability and pricing in real time, and corporate portal for your large accounts. No booking commissions, no commercial partner ties.

For whom

Who benefits most

//01
Pain

Independent retail agency

  • Amadeus/Sabre expensive and complex for occasional use
  • Manual dynamic package management
  • Website disconnected from real availability
→ Solution
  • GDS integration only on products that require it
  • Dynamic package builder with calculated pricing
  • Website with real-time availability
//02
Pain

Wholesaler / DMC

  • B2B customers want their own portal, not phone calls
  • Complex seasonal inventory and pricing management
  • Multi-country and multi-currency billing
→ Solution
  • B2B portal with own catalog and bookings
  • Inventory and seasonal pricing manager
  • Multi-country billing with local tax
//03
Pain

Corporate agency (business travel)

  • Corporate clients want auto-booking, reporting and travel policy
  • Manual trip approvals
  • No view of spend per employee/cost center
→ Solution
  • Corporate portal with configurable travel policy
  • Automated approval workflow
  • Advanced spend reporting by multiple criteria
What we do
01

Complete BackOffice

Booking, supplier, billing, payment, customer, airline/hotel settlement management.

02

GDS/NDC integration

Connectors with Amadeus, Sabre, Travelport and direct NDC from airlines. Integration only on channels you need.

03

Dynamic packaging

Package builder combining flight + hotel + transfer + insurance. Pricing calculated in real time based on availability.

04

Integrated public website

Travel website with search engine connected to your real catalog. Online bookings with payment gateway.

05

B2B corporate portal

Portal for large accounts with travel policy, approval flows, spend reporting and auto-booking.

06

Multi-country billing

Billing with local tax (VAT, TOMS), accounting books, reconciliation with payment agency.

Process

Discovery (2 weeks)

Interviews with agents, back-office and management. Product and supplier analysis.

UX design (3-4 weeks)

Figma prototype validated with agents. Focus on search and booking speed.

Development (12-20 weeks)

GDS/NDC integrations in sandbox, then production. Bi-weekly sprints with continuous validation.

Migration + training

Migration from current software. Team training and gradual production rollout.

Ongoing support

Monthly plan with SLA. Continuous evolution when adding suppliers, products and features.

Case study

Leonard AI · multi-tenant architecture

The multi-tenant architecture validated at Leonard AI (a network of centers with complex service, customer and payment management) adapts directly to a travel operator or agency network.

leonard-ai.com
Investment

Retail agency MVP

Find out what it would cost →
  • Basic BackOffice
  • Bookings + billing
  • Simple public website
  • 1 GDS integration
  • Training included

Operator platform

Find out what it would cost →
  • All + dynamic packaging
  • Full GDS/NDC integration
  • B2B portal with catalog
  • Multi-currency
  • 3 months support

Corporate business travel

Find out what it would cost →
  • All + travel policy
  • Approval workflow
  • Advanced reporting
  • Auto-booking
  • Enterprise SLA 24/7
FAQ

Frequently asked questions

Question not here?

Write to us. We respond within 24 hours with an initial technical orientation.

Do you integrate with Amadeus, Sabre and Travelport?+

Yes. Integrations with Amadeus, Sabre and Travelport. We can connect only those you need — you do not pay for channels you do not use.

Does it support direct NDC with airlines?+

Yes. NDC connectors with Iberia, Lufthansa Group, British Airways and more. Benefits: better content, ancillary service pricing, reduced GDS fees.

Does it handle dynamic packages?+

Yes. Dynamic package builder that combines flights, hotels, transfers and insurance with automatic price calculation based on real-time availability.

Does it comply with travel agency TOMS taxation?+

Yes. TOMS (Tour Operators Margin Scheme) implemented: VAT calculation on margin, industry-specific accounting books, reconciliation with tax advisor.

How much does it cost compared to Amadeus Selling Platform?+

Custom software is a one-off investment instead of a per-agent monthly fee, so compared to large GDS platforms (thousands of €/month per agent) the break-even point depends heavily on size. In general, custom software pays off from 5-10 agents with recurring products. Tell us about your agency at /contact and within 24h we'll give you a quote and a break-even estimate.

Contact

Does your agency need custom software?

30-minute call to assess fit. If it makes sense, detailed proposal in 1 week.