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CODX / 2026AVAILABLE Q2

Software for Insurance Agencies and Brokers Custom-built platform

Custom software for insurance agencies: customer and policy CRM, multi-carrier comparator, claims management, digital signing and direct connection with carriers (CIAC/EIAC).

Intro

Why custom software for your brokerage instead of Segisa, Ebroker or Codeoscopic?

Insurance-sector SaaS cover the basics but tie you to standard flows and per-user commissions. A brokerage with 500+ active policies or multi-office agency gains with custom software: configurable multi-carrier comparator, adapted claims flow, own CIAC/EIAC connections, mobile app for agents on commercial visits and customer portal for policy consultation. No per-user cost, yours when finished and ready to scale with new carriers and products.

For whom

Who benefits most

//01
Pain

Mid-sized brokerage

  • SaaS charges per user, gets expensive with 5+ agents
  • Manual CIAC/EIAC connections via portals
  • Customers call to check policies
→ Solution
  • Single license with no per-user cost
  • Direct automated CIAC/EIAC connection
  • Web + app customer portal to check policies
//02
Pain

Multi-office agency

  • Each office with Excel or different software
  • No consolidated portfolio and commission view
  • IDD compliance hard to demonstrate
→ Solution
  • Single multi-office platform
  • Consolidated dashboard with agent commissions
  • Full audit trail for IDD/compliance
//03
Pain

Specialized brokerage (corporate/industrial)

  • Complex products (D&O, cyber, cyber-risk) do not fit SaaS
  • Need multi-carrier quoting with fine parametrization
  • Large claims managed in Excel and Outlook
→ Solution
  • Platform adapted to complex products
  • Comparator with custom business rules
  • Claims workflow with timeline and documentation
What we do
01

Customer and policy CRM

Complete customer record with all policies (home, auto, life, business), expirations and renewal management.

02

Multi-carrier comparator

Parallel quoting with multiple carriers (Allianz, AXA, Mapfre, Zurich, Generali). Clear comparison presentation to customer.

03

Claims management

Complete workflow from opening to closure: documentation, carrier communications, timeline visible to customer.

04

CIAC/EIAC connections

Direct integration with carriers via CIAC/EIAC/CIBE. Automated new, renewals and changes.

05

Digital signing and customer portal

Legal digital signature (Viafirma, Docusign). Web + app portal where the customer checks policies, files claims and downloads documents.

06

IDD/GDPR compliance

Complete audit trail, digital consents, compliance with Insurance Distribution Directive (IDD).

Process

Sector discovery (2 weeks)

Interviews with agents, admin and management. Portfolio and product analysis.

UX design (3-4 weeks)

Figma prototype validated with real agents. Focus on quoting and management speed.

Development (12-18 weeks)

CIAC/EIAC integrations validated in production with pilot carriers.

Migration + training

Migration from Segisa, Ebroker or custom systems. Per-office training.

Ongoing support

Monthly plan with SLA. Continuous evolution when adding new carriers and products.

Case study

Leonard AI · validated multi-tenant architecture

The multi-tenant architecture proven at Leonard AI (multi-center network, customer management, payments, multi-office) is directly replicable for a brokerage. The pattern scales without rewriting code.

leonard-ai.com
Investment

Brokerage MVP

Find out what it would cost →
  • Customer and policy CRM
  • 3-carrier comparator
  • Basic claims management
  • Digital signing
  • Training included

Multi-office platform

Find out what it would cost →
  • All + multi-office
  • CIAC/EIAC integrations
  • Web + app customer portal
  • Commission dashboard
  • 3 months support

Enterprise brokerage

Find out what it would cost →
  • All + complex products
  • Agent mobile app
  • Custom claims workflow
  • Advanced BI
  • Enterprise SLA
FAQ

Frequently asked questions

Question not here?

Write to us. We respond within 24 hours with an initial technical orientation.

Do you integrate with CIAC, EIAC and CIBE?+

Yes. We implement connections with CIAC (carriers) and EIAC (brokers) to automate new, renewals and changes. Also CIBE if you work with that standard.

Does it support complex products (D&O, cyber, industrial)?+

Yes. The platform is flexible for standard products (home/auto) and complex ones (D&O, cyber, industrial cyber-risk) with fine parametrization and adapted workflow.

Is it IDD-compliant?+

Yes. Complete audit trail of every customer interaction, digital consents, mandatory documentation (PPT, IPID) generated automatically, advice records.

Do you migrate from Segisa, Ebroker or other?+

Yes. We have migrated from Segisa, Ebroker, Codeoscopic, Pargus and custom systems. The process takes 3-6 weeks depending on volume of active policies.

How much does it cost compared to Ebroker or Segisa?+

It is a one-off investment instead of a per-user subscription, so the comparison depends on how many agents you have: the more users, the sooner custom software pays for itself. In return you get no user limit, no commissions and full customization. Tell us about your agency at /contact and within 24h we'll give you a quote and a break-even estimate for your case.

Contact

Does your brokerage need custom software?

30-minute call to assess fit. If it makes sense, detailed proposal in 1 week.